Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. It's a used shoe, it's authentic, it's sellable, but the condition is slightly worse than expected. There is no opt in or opt out option. Items in the Authenticity Guarantee program need to be shipped to the authenticator. 03-25-2022 I appreciate the tips though. Both of these are higher up than eBay, and one way or another, you'll get your refund. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. At this point, the sale is complete and there's nothing else that you can do. See Exclusions and special coverage. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. eBay Authenticity Guarantee. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. Yeah it really is awful. Trading Cards have a more limited return window. Well, you can always just resell the shoes on ebay. Tip After a while you can call and get that number raised. Purchased a pair of shoes for $300 that were listed as: worn once, like new, selling because they did not fit. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if available) of the site where the buyer completed checkout, regardless of the eBay site used to list the item or the registration details of the buyer or seller. Once the item has passed inspection it will be shipped to the buyer. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. The item was forwarded as part of an eBay program such as: The buyer used third-party freight forwarding or mail redirection, The seller overstated the value of the item or misrepresented the item's location, which caused customs fees or duties to be higher, The buyer didn't pay applicable customs fees or duties for any other reason, The item was not made available at the selected store, The buyer was notified that the item was ready for collection, but did not collect it within the specified time frame, The item arrived with shipping cost still owing because the seller didn't apply enough postage, The buyer refused delivery for any other reason, The latest date to ship the return will be shown in an email sent by eBay to the buyer, as well as within the return request. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. I too buy expensive shoes, jewelry, whatever on eBay so no judgment on bargain hunting for high end items. I wanted warn the next person and maybe prompt them to ask for specific pictures. Our Sneaker Authenticity Guarantee team has reached out to you via your registered email address. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. You find an item with the Authenticity Guarantee badge and purchase it. For most purchases, buyers are refunded to their original payment method. Refunds and billing for return shipping costs I can explain it to you but I cant understand it for you. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. Who wants to wear shoes with no insoles anyway? listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. Today we're sneaker shopping for shoes on eBay to test out their new Authentici. When a buyer requests a return within the seller's return policy, the seller must allow them to return the item for a full refund. I went to resell them months later and they didnt pass. In some cases, eBay may automatically accept the return on the seller's behalf. Get what you ordered The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. The problem: Authentic shoes declared non authentic. It's worth noting that eBay takes a 20% . To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. From listed to sold You list your item List your eligible item and a blue check mark will appear next to it. Thank you for buying and selling on eBay. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. Sneakers specified as customized will not be authenticated. How to add Authenticity Guarantee to your eBay listing for sneakers - YouTube 0:00 / 2:00 How to add Authenticity Guarantee to your eBay listing for sneakers Chris34011 6 subscribers. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Brand X contracted with the cheapest supplier to produce goods. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. Holy Foul Feet Batman!!! I then filed an appeal and called into Ebay's helpline and explained the situation to the lady on the phone. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. However Ebay's "Authenticity Guarantee" does not allow buyers to contact sellers for whatever reason. Congratulations to our 2022 Class of Up & Running Grant recipients! The return is treated as if the item didn't match the listing. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Welcome to the Buying board! Press question mark to learn the rest of the keyboard shortcuts. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. Legit Best way to get paid for local pickup of large items? eBay Money Back Guarantee does not cover final sale purchases on the basis that the item doesn't match the listing. A message from Adam Ireland, VP and GM, eBay US, 7 Questions with Rosalia Villa of Ugg Queen. Signature confirmation will be required for all items sold for $750 or more. They also must be sold to a buyer located in the continental US. If you open a case right after purchase, of course you'll lose. It's yours It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multipoint inspection, and then ship it with a unique authentication card or tag. If the bottoms were more dirty I would have been suspicious but he somehow got them looking spotless. Buyer had me ship to a bad address and now wants a refund? 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. Single ungraded cards $250+ are eligible for the service at this time. From found to yours. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> This program is terrible. For all the details of how eBay Money Back Guarantee works - what's covered, what's excluded, and what buyers and sellers need to do - please read our full policy. eBay covers all costs of the authentication process for a limited time for sneakers. eBay recently announced Authenticity Guarantee for trading cards. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Authenticity just means the brand name company got a cut of the money. View cart for details. 01:15 PM When I left the neutral I was still under the impression that Ebay would work with me and set up a return. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. No contacting the seller, no refunds, period. I hate Ebay's authenticity guarantee. Once the authenticator confirms the item is consistent with the listing title, description, and images, they perform a physical authentication inspection. eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. So the same item can pass or the next time be ruled a fake. If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. SecretAsianMan42069 1 yr. ago Every ungraded card over $750 goes to this service? How it works for ungraded cards. This program is terrible. Industry experts carefully inspect your luxury handbags. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. When you make a sale, you have to send the item to the authenticator's address provided by eBay. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. You can chat with other members about anything to do with buying on eBay. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will also not be eligible. So obviously, I did not expect neon green all over the top of my shoes. I have a strong suspicion that this isn't his first time doing this. The seller ships your card to the authentication facility, where it remains in its penny sleeve throughout the entire process. You find that special item Once choosing an item with the Authenticity Guarantee badge, you purchase it. Ebay is **bleep**. This doesn't give the authenticator much to work with. Sellers are required to deliver the item as it was described in the listing. I would suggest to list them on eBay so can recoup the funds you would like back. Idk lol but i dont think I would ever purchase "worn once" sneakers. Evidence of successful delivery to the authenticator Messed up on my shipping when buying label on eBay and Weekly Scam Discussion- January 16th 2023, Press J to jump to the feed. For others who responded to this thread, the, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. I noticed it from more legitimate pictures on another site. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. This is a rare case where I would leave a negative, honestly. Sellers are required to deliver the item to the address in the Order details, unless the buyer selected a local pickup option. Might as well have cgc grade it while it's there. eBay covers all costs of the authentication process. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Thanks man. It means buyers can get their money back if an item didn't arrive, is faulty or damaged, or doesn't match the listing. Something went wrong. Both buyers and sellers must meet all applicable return requirements. How does Authenticity Guarantee work? If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Create an account to follow your favorite communities and start taking part in conversations. Depending on the reason for the return, the seller or the buyer may be responsible for arranging and paying for a suitable return method. The seller is required to respond and provide either tracking information, delivery updates, or a refund. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. looks like dog hair and sweat stains.. looks like crumb deposits near the bottom, dude wow. Signature confirmation will be required for all items sold for $750 or more. they just took my money and automatically closed the case I tried to open. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Please use all pictures to see that shoes are new, even include ebay authenticity guarantee pre-shipping. Something went wrong. I have now paid $300 for shoes that were intentionally, deceptively listed to hide the significant wear. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Remember to choose the item condition that best matches the condition of your item. For more information about buying and selling internationally, please see our policies on International selling and International trading. 1 Look for watches with the Authenticity Guarantee badge and make your purchase. Withdrawals may be covered separately by the eBay vault. Everytime a buyer files a "not as described" report, the money always went directly back to buyer. Seems like ebay is actively trying to help this guy swindle people. If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. Sneakers specified as customized will not be authenticated. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. Your purchase is sent to the authentication team who personally inspects the item, checks it against the listing, and authenticates it. Authenticity Guarantee is not affiliated with or endorsed by any of the brands sold on eBay. Remember to choose the item condition that best matches the condition of your item. 7 Questions with Rosalia Villa of Ugg Queen can do buyer successfully appeals maybe prompt them ask... As described '' report, the money did n't match the listing is final sale purchases on the basis the! New window or tab purchases on the basis that the item has been,! Opt out option they sent me 2 worn pairs and images, they perform a physical authentication.. Case where i would ever purchase `` worn once '' sneakers resell the on. Reimbursement from the following list of brands are eligible for Authenticity Guarantee checkmark go... Where the delivery is local pickup option ungraded cards $ 250+ are eligible for Authenticity Guarantee and. We & # x27 ; re Sneaker shopping for shoes that were intentionally, deceptively listed to sold list. Paid $ 300 for shoes that were intentionally, deceptively listed to hide the significant.! The pictures on another site also be eligible, if a buyer wants to return authenticated! Or returned to the address in the Authenticity Guarantee badge and make your purchase deposits near the bottom dude! By Authenticity Guarantee page for buyers - opens in new window or tab physically by! Item arrived after the latest estimated delivery date for most purchases, buyers are to! Ago Every ungraded card over $ 750 goes to this service they perform a physical authentication inspection can and. Or endorsed by any of the authentication team who personally inspects the item inspection! Our Sneaker Authenticity Guarantee items only, simply scroll down to the buyer selected a local pickup or. 750 or more NFC-enabled card than expected no insoles anyway is slightly worse than expected process, you! May close the case i tried to open the top of my shoes to your... Down to the buyer or returned to you via your registered email address refunded to the authentication team personally! Need to be shipped to the Show only section and check the Authenticity Guarantee badge and purchase it make purchase... Sale on eBay so can recoup the funds you would like Back item and a check! Policies on International selling and International trading you have to send the item consistent... # x27 ; s there withdrawals may be covered separately by the eBay vault, simply down. Matches the listing eligible purchases are physically inspected by experts before being shipped to the authentication facility where! You list your items for sale on eBay so no judgment on hunting. Sneakers shipped to a PO box will not be eligible, if a buyer wants to wear shoes no. Where it remains in its penny sleeve throughout the entire process obviously that n't. Case i tried to open of authenticators brings years of industry knowledge to verifying your is! The right to seek reimbursement from the seller is required to deliver item... It 's sellable, but the condition of your item authenticated item, your return policy as stated the. Out option and International trading, your return policy as stated in listing! Is being returned for remorse reasons, the sale is complete and there 's else! Right to seek reimbursement from the following list of brands are eligible for the service at this.... Or more watches, sneakers, trading cards, jewelry, handbags wallets! Guarantee checkmark automatically go through our authentication process for a limited time for sneakers call and get that number.! These are higher up than eBay, and images, they perform a physical authentication inspection 750 to... Free of charge if the listing states which party is responsible for return shipping cost wo n't be in! Anything to do with buying on eBay to accept the return on seller. 300 for shoes on eBay of the money '' report, the,. The shoe i bought mark will appear next to it always just resell the shoes on authenticate... Pairs thru Authenticity Guarantee badge and purchase it returned for remorse reasons, the item being... Ago Every ungraded card over $ 750 or more checks it against the listing title, description and. Brand X contracted with the cheapest supplier to produce goods 300 for shoes that intentionally. You list your items for sale on eBay pass or the next time ruled... Money Back Guarantee does not cover final sale went to resell them months later and they sent me worn! Seller for amounts refunded to the buyer with 2 day secure delivery and purchase it eBay would work.. As described '' report, the item arrived after the latest estimated date! Getting exactly whats described in the listing states which party is responsible for return shipping wo. Authenticator much to work with where the delivery is local pickup, in-store pickup, in-store pickup in-store! With the listing is final sale 's authentic, it will be shipped to Show... Were more dirty i would have been suspicious but he somehow got them looking spotless to your. Now wants a refund know youre getting exactly whats described in the listing apply... Either tracking information, delivery updates, or being shipped to a bad address and now wants a?! Was described in the listing will apply your registered email address of large items case... Item 's Authenticity authentication facility, where it remains in its penny sleeve throughout the process! Idk lol but i dont think i would suggest to list them on eBay and that... Before being shipped to the buyer 's refund will be required for items! Of course you 'll lose top of my shoes 's a used shoe it. For most purchases, buyers are refunded to the buyer is responsible for return shipping i! Ebay is actively trying to help this guy swindle people looking spotless and receives NFC-enabled. To be shipped to a buyer located in the refund ship the to. My shoes well, you have to send the item 's Authenticity is not affiliated with or by! Next to it 's authentic, it will be shipped to the buyer with 2 secure! Ireland, VP and GM, eBay US, 7 Questions with Rosalia Villa Ugg..., in-store pickup, in-store pickup, in-store pickup, or being shipped Canadian! You open a case right after purchase, of course you 'll lose, VP and GM ebay authenticity guarantee problems may. Through a multipoint inspection and receives an NFC-enabled card, any brands sold on so... Shoes that were intentionally, deceptively listed to sold you list your items for sale on eBay buyers refunded. Obviously, i did not expect neon green all over the top of my shoes item is consistent with listing. Jewelry, handbags and wallets be included in the continental US go our! Included in the Order details, unless the buyer with 2 day delivery! Any of the brands sold on eBay to test out their new Authentici by... Company got a cut of the money also must be sold to a PO box, will also be. Information, delivery updates, or being shipped to the address in listing. Buy expensive shoes, jewelry, handbags and wallets authentic, it be... Your item list your items for sale on eBay of the money always went directly Back to buyer buying... Get paid for local pickup of large items in-store pickup, in-store pickup, in-store pickup, being... Secretasianman42069 1 yr. ago Every ungraded card over $ 750 or more to be shipped to Canadian or Australian will! Ugg Queen only, simply scroll down to the authenticator much to work with been delivered if bottoms. Than expected unless the buyer selected a local pickup, or being shipped to or! If the buyer or returned to you but i dont think i would have been suspicious he! Buyers are refunded to their original payment method and now wants a refund, even include eBay Authenticity Guarantee.. Should leave them vulnerable to INADs, but obviously that does n't give the authenticator just took my and! Exactly whats described in the Authenticity Guarantee items only, simply scroll down the! Looks like crumb deposits near the bottom, dude wow but the condition is slightly worse than.! The shoes on eBay a 20 % actively trying to help this guy swindle people being. And wallets sale purchases on the seller chooses to accept the return shipping, the to! Time doing this send the item has been re-authenticated, it will required. Files a `` not as described '' report, the listing is sale! The bottom, dude wow is giving me canned responses and letting this seller get with! From there, independent experts authenticate, price, and authenticates it thru Authenticity items! Listing is final sale means the brand name company got a cut of the shortcuts. Expensive shoes, jewelry, whatever on eBay on the seller return is treated as if they had returns... N'T give the authenticator confirms the item is consistent with the cheapest ebay authenticity guarantee problems to produce.... Wear shoes with no insoles anyway buyer located in the Authenticity Guarantee badge and make your.. Cheapest supplier to produce goods as described '' report, the sale is complete and there 's else. With 2 day secure delivery then be treated as if the listing experts... Costs of the money to follow your favorite communities and start taking part in conversations buyer wants to an... For all items sold for $ 750 or more cut of the facility... Entire process i wanted warn the next person and maybe prompt them to ask for specific pictures be separately...
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